SMS Solution

Don’t miss any more phone calls. Go for the automatic SMS sending solution.

Package at €30 per month

Take advantage of our personalized SMS solution for only €10 per month. Provide outstanding customer service at a lower cost.

SMS Solution for Hospitality Management: Never Miss a Single Call

Why do hotels need an SMS Solution ?

In the hotel industry, every missed call represents a lost opportunity to provide service to customers. That’s why our customized SMS solution is designed to precisely meet this crucial need, allowing you to never miss a call and proactively engage with your customers.

Satisfaction Client Alotel
Facilitez gestion equipe Alotel

Optimize your customer service

With our SMS solution, you can optimize your customer service by ensuring a quick and efficient response to every incoming request. By offering smooth and personalized communication, you improve the quality of your service and strengthen your establishment’s reputation.

Improve customer experience

By sending personalized and responsive SMS messages for each missed call, you show your customers that their satisfaction is your absolute priority. This proactive approach strengthens your customer’s; trust and helps to retain them.

Customization based on the contacted service

We understand that each missed call may concern a different service in your establishment, whether it’s a reservation request, a spa inquiry, or a restaurant booking. Our SMS solution allows you to automatically personalize the message according to the service contacted, thus offering a tailored and attentive customer experience.

Online Booking

Context : A potential customer calls for information about accommodation availability in your hotel.

The message encourages the customer to continue their reservation online, offering a quick and convenient solution to finalize their booking, while reminding them of the benefits of booking directly on the hotel’s website.

sms réservation alotel
sms réservation restaurant alotel

Book a table at the restaurant

Context : A potential customer calls for information about reservations at the hotel restaurant. 

This message encourages the customer to book a table at the hotel restaurant by offering the possibility to do so online via a
direct link to the booking page.

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